Before you Reset Samsung Galaxy Note 7, You Back up your data to Google servers. You can also reset your device to its factory defaults.
Reset and Backup Samsung Galaxy Note 7
Enable backup of your information to Google servers.1. From a Home screen, tap Apps > Settings > General tab.
2. Tap Backup and reset for options:
- Back up my data: Enable back up of application data, Wi-Fi passwords, and other settings to Google servers.
- Backup account: Select a Google account to be used as your backup account.
- Automatic restore: Enable automatic restoration of settings from Google servers. When enabled, backed-up settings are restored when you reinstall an application.
Samsung Galaxy Note 7 Recovery Mode
If you screen is frozen or you could not turn on your phone, we advise you to perform a factory reset using the 'Recovery Mode'.Please note that performing this procedure will erase all customer data. Please perform data backup in advance to preserve your data in device. You can click here to know more about data backup.
Samsung Galaxy Note 7 Factory Data Reset
Return your device to its factory defaults. Warning! This action permanently erases ALL datafrom the device, including Google or other account settings, system and application data and settings,
downloaded applications, as well as your music, photos, videos, and other files.
- From a Home screen, tap Apps > Settings > General tab.
- Tap Backup and reset > Factory data reset.
- Tap Reset device and follow the prompts to perform the reset.